Red Net Xiangtan August 9 hearing (Xiangtan Evening News trainee reporter Zheng Hui ytterbium child) "I spend money to buy a ticket Why not check?" Recently, who lives in Xiangtan Yuhu District Jianglu square near Du Call Evening News Hotline 58266666 reflect their own opportunity to Changsha Huanghua airport, suddenly I was told not check because of overbooking flights, which makes him very anxious act angry.
Passengers: can not buy a ticket boarding
A month ago, a Mr. Du ordered online from Changsha to Beijing CC3753 airfare, departure time at 12:25 on August 3.
The same day around 11:40, Mr. Du arrived at the airport, holding a service window to set a good ticket check. Staff at the window on the computer search for a moment, suddenly picked up Daw identity and aircraft tickets come to the right of the window again up queries. Unexplained Doo stood waiting for ten minutes,8mNzG3QXwk, nor were the staff back. Aircraft departure time approached, Mr. Du had the most right window for information, then the staff has told him that the flight ticket has been full of people, can not board the plane.
Hearing this news, Mr. Du look stupid, then asked why. Airport staff said that the flight was only 150 seats, but the number of seats actually sold for 153; now there are 150 people to get a boarding pass, flight seats full, Mr. Du is just the first 151,woolrich outlet, so can not be issued a boarding pass,doudoune moncler,HRa32pCjqL, Doo can not take the flight.
For the interpretation of staff, Mr. Du did not understand. He believes that since the aircraft only 150 seats, how can foreign sales of China Southern Airlines 153? In addition, the ticket is not relevant figures show that Mr. Du was the first of several trips to buy tickets in person, but he was a long time ago booked a ticket, the price is no different from others, "how can virtue be reached sooner or later judge is eligible to boarding? "Daw said angrily.
China Southern Airlines: Flight overbooking is "international practice"
For questions Mr. Du,uzjpRpUbeW, China Southern Airlines staff pointed to a written "overbooking passengers arrange publicity" sign explains: "overbooking is Southern Airlines provisions, but also the 'international practice'." To avoid late passengers or less, etc., resulting in wasted airline seat can overbooking within the three percent range. In the air passenger transport, because tickets can be booked in advance and allowed to turn sign,[/url], Meal,[url=http://store.shopping.yahoo.co.jp/gion/v-08ppfl6.html]rhr9DQfjDq, if so give up after the passengers booking later or switch to other flights, that there may be flight seats vacated.
However, the number of passengers to check if the transfer or less than the number of excess Meal ticket sales, there must be full members and passengers who are denied boarding flights. For passengers stranded because of overbooking,tn requin pas cher,y0Xx2f9637, the airline's aircraft Free Meal recent period,FYaBC0I6Q6, and be appropriate compensation,moncler pas cher, the maximum amount of fifty percent of the tickets.
Therefore, China Southern Airlines staff Mr. Xiang Du commitment Meal recent class of aircraft, and give a 30% discount as compensation. As the aircraft has taken off, Mr. Du also had to agree Meal, but declined to 30% discount.
Lawyer: belonging to deceive consumers
In the event of such a situation, the case of Mr. Du inquired foreign airlines, the general foreign airlines when passengers booking, will inform the ticket belongs to "overbooking", while domestic airlines not mentioned beforehand, afterwards further compensation. Therefore,roshe run pas cher, Mr. Du consider themselves as consumers, airlines are violating the legitimate rights and interests.
Lee Jin Xiang law firm lawyers said, before paying the purchase airline tickets Daw, they should inform their overbooking ticket may not be able to take to the specified flight, let Du decide for themselves whether to purchase tickets. If in the case of the known Southern overcrowding, also sell tickets, is consumer fraud, consumers can safeguard their legitimate rights and interests through legal channels,S65zXak8mb, according to the provisions ask for the payment of compensation twice.
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